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To help prepare for accessing your digital content or answer any questions that might come up,
check out these frequently asked questions.

How to Purchase

  1. From the event page, click BUY TICKETS.
  2. Log in or create an account
    • If you are a current Walker member, you will have access to your discounted ticket after logging in.
    • If you are not a Walker member but have purchased tickets in the past, log into your account.
    • To reset your password click “forgot password” to be sent a reset link.
  3. Select one Household or one Member Household ticket from the drop down and click ADD TO CART.
  4. Review your order and click CHECK OUT to enter payment information.
  5. Follow the Content Page link on your order confirmation page or confirmation email.
    • You can also access your content by logging in and clicking YOUR CONTENT in the left side navigation menu
  6. Click VIEW CONTENT.

Using a Promo Code

  1. From the event page, click BUY TICKETS.
  2. Log in or create an account
    • If you are a current Walker member, you will have access to your discounted ticket after logging in.
    • If you are not a Walker member but have purchased tickets in the past, log into your account.
    • To reset your password click “forgot password” to be sent a reset link.
  3. Enter your promo code in the box at the top right corner of your window and click SUBMIT.
  4. Select one Household ticket from the drop down and click ADD TO CART.
  5. Your ticket will reflect the discounted price in your cart.

Purchasing Virtual Events for Others

Gift a virtual program by sending a gift certificate. For the British Arrows Greatest Hits, purchase an individual $12 gift certificate for each household. Your recipient will then need to setup an account, add a ticket to their cart, and enter their gift certificate code as payment.

For questions about gifting tickets to larger groups, contact orders@walkerart.org for details. While we hope to get back to you sooner, please allow 48 hours for a response.

How to Access Your Content

Click here to view your digital content purchases.

You will be prompted to log in to your account. To reset your password, click “forgot password” to be sent a reset link.

Click on VIEW CONTENT.

Ways to Watch

  1. Option 1: Stream the video from your Digital Content Page on a computer or tablet.
  2. Option 2: Using the Vimeo App on a Smart TV, Amazon Fire stick, or other device
    • After purchasing a virtual program, access your content here and click View Content.
    • Click the Watch Later icon in the upper right corner of the viewing window to save the video to your Vimeo Watch List. You will be prompted to login to your Vimeo account or create an account.
    • On your Smart TV or casting device, open the Vimeo app.
    • Click on Watch List to access the purchased video.
  3. Option 3: Connect your laptop or device directly to a TV or projector with an HDMI or VGA cable.
  4. Option 4: Screen Mirroring with an iPhone, iPad, or Apple computer to your Apple TV (requires an Apple device and Apple TV):
    • From an iPhone or iPad:
      • Connect your iOS device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible Smart TV.
      • Open your device’s control center, and tap “Screen Mirroring,” then select your Apple TV or AirPlay 2-comptaible Smart TV from the list.
      • The image on your device’s screen should immediately appear on your TV’s screen; press play on your device to begin then sit back and enjoy! Please note that the film can only be paused or played using the controls on your device, not the TV itself.
    • From an Apple computer:
      • On the Apple computer of your choosing, open System Preferences, and click on “Displays.”
      • At the bottom of the window, check the box next to “Show mirroring options in the menu bar when available.” Once you check the box and save the changes, the AirPlay icon should now appear in your computer’s menu bar at the top of your screen.
      • Click on the AirPlay icon, select the Apple TV you want to mirror your Mac’s screen to. The image on your device’s screen should immediately appear on your Apple TV’s screen; press play on your device to begin then sit back and enjoy! Please note that the film can only be paused or played using the controls on your device, not the TV itself.
    • Chromecast (Requires an installed Google Chromecast device):
      • Make sure you’ve started the video in a Google Chromecast browser (on your phone, tablet, or computer), and that your device is connected to the same Wi-Fi network as your TV’s Google Chromecast. Make sure the device is connected to the 2.4GHz WiFi network as Chromecast does not work on 5GHz networks.
      • Click on the three dots at the top right of the Chrome window where the video is playing, then click “Cast,” and select the Chromecast device where you want to watch the content.
      • If the browser window doesn’t show up on your TV screen automatically, toggle through your TV’s source/input options until you select the input option that corresponds to your plugged-in Chromecast device.
      • Press play in the browser of the device that is casting, sit back, and enjoy! Please note that the video can only be paused or played using the controls on your device, not the TV itself. When you’ve finished the video, click “Cast,” then “Stop Casting.”
    • Amazon Fire stick (Requires an installed Amazon Fire Stick):
      • Using AllCast: Download the AllCast app on both your Fire TV and connected android device to seamlessly stream between the two.
    • Roku
      • On your Roku device, go to Settings > System > Screen mirroring and choose “Prompt” or “Always allow.”
      • Click on the cast icon from the video window on the device you are casting from. Choose your Roku device from the list.

Troubleshooting

To be sure your order was completed, check your email for an order confirmation from orders@walkerart.org.

Find your purchase in the Content Page of your account.

Contact the Box Office during open hours at 612-375-7600

  • Thursdays, 11 am–9 pm
  • Fridays and Saturdays, 11 am–6 pm
  • Sundays, 11 am–5 pm

Email orders@walkerart.org (While we hope to get back to you sooner, please allow 48 hrs for a response.)

  • Tuesdays–Sundays, 10 am–5 pm